This policy applies to paid listing packages and other services bought directly from Bizeleven. Orders, bookings and payments made to businesses listed on Bizeleven are handled by those businesses.
Eligibility
You can request a refund within the refund window shown in your account (usually 7 days from payment).
The package must not have been substantially used – for example, featured placement or leads already delivered.
Promotional or discounted packages may be non-refundable if stated at purchase.
How to request a refund
Go to Business portal → Subscription & billing.
Open the payment and choose Request refund, or email admin@gmail.com with your invoice number.
Our team reviews the request within 3 working days.
Processing
Sponsored
Approved refunds are returned to the original payment method. Banks usually take 5–10 working days to show the credit. The package is downgraded to the free plan once the refund is processed.
Cancellations
You can stop auto-renewal at any time. The package stays active until the end of the paid period.
